How to Request a Temporary Zoom Phone License

Why do I need to request a Zoom Phone License?

If you need to make external calls and the Zoom Phone tab is not available in your Zoom client, you must request a Zoom Phone license.

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1. For Island Secure Browser users only:

• Click the Phone Request icon on the Island dashboard, then click Submit.
• This request will auto-approve, and Zoom Phone provisioning typically completes within 1–2 minutes.
• Once provisioning is complete, the Phone tab will appear in your Zoom client.
• Zoom Phone access is temporary and valid for 24 hours from the time of the request.

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2. For corporate users with company-issued devices only:

There are two ways to request a Zoom Phone license: via the Okta Dashboard or through Slack.

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1. Requesting Zoom Phone via Okta Dashboard:

   Please watch this short setup video before you begin:

   Watching the video will help you feel more comfortable with the steps outlined below and ensure a smoother request experience.

   • Go to ww.okta.com and sign in.
   • Search for the Okta Access Requests tile.
   • Search for Zoom Phone for Registered Dietitians.
   • Click Request Access.
   • Click Submit.
   • This request will auto-approve, and Zoom Phone provisioning typically completes within 1–2 minutes.
   • Once provisioning is complete, the Phone tab will appear in your Zoom client.
   • Zoom Phone access is temporary and valid for 24 hours from the time of the request.

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2. Requesting Zoom Phone via Slack:

   • From Slack, in any channel or direct message, type /access Zoom and press Enter.
   • Click I need something else.
   • In the search bar, enter Zoom Phone for Registered Dietitians.
   • Click Continue.
   • This request will auto-approve, and Zoom Phone provisioning typically completes within 1–2 minutes.
   • Once provisioning is complete, the Phone tab will appear in your Zoom client.
   • Zoom Phone access is temporary and valid for 24 hours from the time of the request.