iPad Reset Instructions

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Resetting Your iPad

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1. On the Home screen, open the Settings app.
2. Tap General.
3. Scroll to the bottom and tap Transfer or Reset iPad.
4. Tap Erase All Content and Settings. The Erase This iPad screen appears.
5. Tap Continue.
6. Tap Keep eSIM and Erase Data, so the iPad keeps its mobile data (cellular) connection. Do not choose any of the other options, as deleting the eSIM means the mobile plan has to be set up again.
7. Enter the Passcode for this iPad.
8. The iPad now resets immediately. This takes a few minutes. Keep the iPad connected to its charger during this time.
9. Once the Hello screen appears, the reset is complete. Then follow the iPad setup guide for your region on the IT guides home page.