What to expect after you provided your Shipping Address
- You will receive an email from AT&T or Verizon with tracking information about your delivery. Please note that a signature will be required upon delivery, so someone should be home to accept it.
- You will receive 1 or 2 boxes containing an iPad Case and an iPad Generation 10.
What's New with This iPad
- Lighter carrying case.
- USB-C Power Cable (you will not be able to use the old cable).
- Touch ID: Once you log into the device, you can use your fingerprint to unlock the iPad for faster access.
- Cellular Services: This iPad has built-in cellular service, allowing you to connect to the internet even when Wi-Fi is unavailable.
- Cellular Data is built into this iPad, eliminating the need for a separate hotspot device.
- Latest software installed.
Assembling Your iPad and Its Case
- Unbox the iPad case from its packaging.
- Unbox the iPad from its packaging.
- Carefully take the iPad and securely seat it into the iPad case.
- Take the USB-C power cable that came in the iPad box and charge the device for about 20 minutes before attempting to set it up.
Powering Up and Setting Up Your iPad
- Press and hold the Power Button on the top of the iPad until the Apple logo appears on the screen.
- Choose your Language.
- Select your Country.
- Tap Continue on the Appearance screen.
- Tap Set Up Without Another Device on the Quick Start screen.
- Choose your Wi-Fi on the Choose a Wi-Fi Network screen.
- Enter the Wi-Fi Password and click Join.
- Please wait approximately 1 to 2 minutes while the iPad is being activated.
- On the Setting Up Cellular screen, this process may take anywhere from 2 to 5 minutes. Please be patient.
- Tap Continue on the Cellular Setup Complete screen.
- Tap Enroll this iPad on the Remote Management screen.
- Enter your Weight Watchers ID/Okta username (firstname.lastname) and password, then click Sign In.
- Tap Send Push and approve the notification on your mobile device. If push notifications are not enabled, open the Okta Verify app to enter the verification code manually or request a text message (SMS) code to complete authentication.
- Please wait approximately 1 minute while MDM configures your iPad.
- Tap Continue on the Touch ID screen, and follow the on-screen instructions to place your finger on the Power Button.
- Tap Continue on the Capture All of Your Fingerprint screen, and follow the on-screen instructions to adjust your finger on the Power Button so it can capture more of your fingerprint area.
- Tap Continue on the Added screen.
- Tap Set Up Later in Settings on the Add Another Fingerprint screen.
- Please enter a 6-digit passcode.
- Please confirm the 6-digit passcode.
- Tap on Turn On Location Services.
- Your iPad setup is now complete. Applications will start to be pushed to your device, and you can start using your new iPad in 5 to 10 minutes.
Enable iPadOS Updates Over Cellular
To allow your device to receive updates while on a cellular network, you’ll need to enable the following setting.
⚠️ Note: We recommend connecting to your home Wi-Fi whenever possible, as OS updates will download and install much faster over Wi-Fi.
- Open Settings on your iPad.
- Tap Cellular Data.
- Select Cellular Data Options.
- Tap Data Mode.
- Choose Allow More Data on 5G.
Once enabled, your device will be able to download and install iPadOS updates over cellular.